Yelo
by JungleWorks
Price
Pricing starts from:
$348.00 /year
Pricing Model: Per User
- Yes, has a free trial
- No free version
Reviews
Ease of Use
Customer Service
Value for Money
3.9
3.6
3.8
Top Features
SEO Management
Promotions Management
Catalog and Category
Inventory Management
5.0
5.0
5.0
5.0
Price
Pricing starts from:
$348.00 /year
Pricing Model: Per User
- Yes, has a free trial
- No free version
Reviews
Ease of Use
Customer Service
Value for Money
3.9
3.6
3.8
Top Features
SEO Management
Promotions Management
Catalog and Category
Inventory Management
5.0
5.0
5.0
5.0
What is Yelo?
Yelo is a multi-vendor marketplace SAAS software solution for dry cleaning/ laundry businesses. Yelo provides the local entrepreneurs with a complete tech suite to run and automate their business operations: from ordering, delivery to marketing automation. Setup your On-demand dry cleaning/Laundry Marketplace with Yelo.
Best For
Entrepreneurs and SMBs who wants to start or grow their multi-vendor local aggregation business.
Yelo Video and Images
Deployment & Support
DEPLOYMENT
- Cloud, SaaS, Web-Based
- Mobile – Android
- Mobile – iPhone
- Mobile – iPad
SUPPORT
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live Rep)
TRAINING
- In Person
- Documentation
CONTACT DETAILS
- JungleWorks
- Located in United States
- Founded in 2011
Yelo Pricing
Starting From:
$348.00 /year
Pricing Model: Per User
- Yes, has free trial
- No free version
PRICING DETAILS (Provided by Vendor):
Store – $29/mo Brand – $89/mo Marketplace – $159/mo A 14-day free trial is available.
Yelo Features
- Promotion Management
- SEO Management
- Categorization/Grouping
- Commission Management
- Loyalty Program
- Inventory Management
- Returns Management
- Mobile Access
- Delivery Tracking
- Order Tracking
- Online Ordering
- Multi-location
Yelo Reviews
Showing 5 of 32 reviews
Overall
Ease of Use
Customer Service
3.7
3.9
3.6
Pros
- “Very pleasant and good support from the team to implement the solutions.”
- “Its an amazing experience and very helpful for me as a startup.”
Cons
- “M so mentally and emotionally drained, disappointed with this whole experience, and appalled at this company’s lack of accountability and their complete disregard for customer satisfaction.”
- “Next project manager would disappear for weeks at a time and missed a half a dozen scheduled online meetings to discuss features that didn’t work properly.”
-
“Constantly on the phone/email to get technical assistance with bugs. Account managers are generally useless.”
- “I am not even with them for a week, already regretting my experience and thinking of exiting them.”
Noor Z.
CEO / Co-founder
Food & Beverages, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
5.0
5.0
5.0
5.0
5.0
Reviewer Source
Source: Software for Drycleaners
May 20, 2019
“review on yelo”
Overall: staff are very attainable even on weekend when we have an emergency. Very helpful and nice. They know their work. The system is easy to use and very fast responding. Can be easily integrated with several gateways.
Pros: easy to use, very user friendly, fast system, very fast to deliver.
Cons: the arabic translation isn’t working as well as the original english page on the application. Also there is a banner on the website that wasn’t there at first and now we are having some difficulties removing it, from what I understood we can’t remove it. Also with the filter option, it’s not working well, when customers choose a certain filter on the application it doesn’t give the options that were selected on the dashboard. I would hope to have a filter for the products also in the future, will be very helpful for our app customers. I would like to have an option where we can edit an order before it gets completed, just in case a customer decided to add an item to their order. and a refund system if a customer decided to cancel their order when they have already paid by cash. Other than that i am very happy with the system.
Reasons for Choosing Yelo: it best fits our business strategy, although I am considering to purchase the above later on.
By JungleWorks on July 14, 2021
Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues.
Girish K.
Director
Director
Information Technology and Services, Self-employed
Used the software for: Less than 6 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
4.0
5.0
4.0
5.0
5.0
Reviewer Source
Source: Software for Drycleaners
May 17, 2019
“Great product for launching your marketplace”
Overall: Very good interaction with Sales and Project Implementation team. The team was patient with us as we had a few important people on holidays when implementation started and Yelo team patiently waited for the right person to arrive.
Pros: Lots of options to cater to your business needs Continuous improvements and new features added to the platform Very easy to create a test account and get it up an running (took me only 15 minutes to set up our site)
Cons: Documentation not updated as frequently as new releases. This is very important (IMHO) for existing users to see how they can take advantage of new features.
Reasons for Choosing Yelo: The product gave us quick Go To Market strategy and focus on what is more important to us – the business side rather than reinvent the wheel (i.e. develop our own marketplace). In future, we may go that route if the business is successful but for now this platform is perfect.
By JungleWorks on July 14, 2021
Thank you for sharing your experience with Jungleworks. We strive to continuously improve our products and keep adding features to benefit our customers. We are committed to helping you grow your business & are always happy to provide prompt support & services to our valued clients. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any issues.
David W.
Owner
Marketing and Advertising, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
1.0
1.0
1.0
1.0
1.0
Reviewer Source
Source: Software for Drycleaners
November 27, 2020
“Run away from this company”
Overall: Do NOT trust promises made or expect contracts you sign to be honored. Avoid at all cost. All sales, no support. The support and follow up ends as soon as you sign a contract. They avoided our questions/support until it was too late to ask for a refund. Very clever. At this point, feel free to contact me directly so I can tell you why you should not use this company.
Pros: Impressive set of features. Promised what was needed
Cons: Features that were advertised DO NOT WORK. Project mgr. assigned was non communicative and a few weeks into project stopped responding to support questions. Next project manager would disappear for weeks at a time and missed a half a dozen scheduled online meetings to discuss features that didn’t work properly. We’ve since moved to another platform and we are pleased to see they use a software ticket system to respond to every question within 24 hours. Avoid these people at all cost. You will waste your $.
Alternatives Considered: CS-Cart Multi-Vendor, Adobe Commerce, MultiMerch , sharetribe, WCFM Marketplace, Second and Arcadier
Reasons for Choosing Yelo: Service marketplace capability, ability to upload CSV of existing merchants (this feature does not work, despite claims by Clicklabs – they had to load on their backend and it destroyed our marketplace). Alleged support (very, very poorly executed and assume you will get zero support for software bugs etc.). We have countless examples of ignored emails, avoided conference calls etc. They do not have a way to track your software tickets. It’s literally emailing back and forth or a sad attempt at using excel to track software issues. Disaster.
By JungleWorks on July 14, 2021
Dear Sir/Ma’am, We’re saddened to see the inconvenience caused to you. We would like a chance to speak with you. Please feel free to reach out to our Customer Support team at contact@jungleworks.com for any feedback that will help us improve in the future. Our aim is to keep improving and serve better. Looking forward to hearing from you. Regards, Team Jungleworks
Ayman A.
CTO
Food & Beverages, 1-10 employees
Used the software for: 6-12 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
5.0
5.0
5.0
5.0
5.0
Reviewer Source
Source: Software for Drycleaners
January 25, 2022
“Great Software for bootstrapping a marketplace”
Pros: It was full of features that helped us bootstrap a b2b marketplace without any need to write code.
Cons: Some features were complicated at first but received multiple demos from the account manager to clarify.
Alternatives Considered: sharetribe
Reasons for Choosing Yelo: The number of features available in Yelo was greater than most competitors.
Faisal L.
Director
Food & Beverages, 1-10 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
5.0
5.0
5.0
5.0
5.0
Reviewer Source
Source: Software for Drycleaners
March 24, 2022
“Great Turn Around “
Overall: I had stoped using yelo due to lack of communication with provider Since they have implemented account managers the likes of Abhilasha things have changed for me She’s patient, inspiring and informative unlike my previous experiences with yelo team
Pros: Ability to scale and customize as you grow
Cons: Initial sales representative were inadequate and no ongoing support or direction when reached out for help
Alternatives Considered: StoreKit and GloriaFood