CSI Platform
by Computer Systems International
Price
Pricing starts from:
$35.00 /month
Pricing Model: Flat Rate
- Yes, has a free trial
- Yes, has a free version
Reviews
Ease of Use
Customer Service
Value for Money
4.4
4.4
4.4
Top Features
Customer Accounts
Employee Management
Point of Sale (POS)
Email Marketing
Price
Pricing starts from:
$35.00 /month
Pricing Model: Flat Rate
- Yes, has a free trial
- Yes, has a free version
Reviews
Ease of Use
Customer Service
Value for Money
4.4
4.4
4.4
Top Features
Customer Accounts
Employee Management
Point of Sale (POS)
Email Marketing
What is CSI Platform?
Cleantie platform is designed and built for dry cleaning, and laundromat businesses just like yours. Cleantie is modernizing your business. Cleantie platform includes Cleantie POS App, Cleantie & Cleantie+ Customer App, Cleantie Driver App, and Cleantie Dispatcher App, all designed to empower your Laundromat or Drycleaning business! START YOUR LAUNDRY PICKUP/DELIVERY BUSINESS OVERNIGHT. Cleantie allows your customers to request on demand pickup & delivery through your own driver or DoorDash.
Best For
Cleantie platform is designed and built for dry cleaning, and laundromat businesses just like yours. START YOUR LAUNDRY PICKUP/DELIVERY BUSINESS OVERNIGHT,LIMITED EXCLUSIVE TERRITORY, ZERO INVESTMENT.
CSI Platform Video and Images
Deployment & Support
DEPLOYMENT
- Cloud, SaaS, Web-Based
- Desktop – Mac
- Desktop – Windows
- Mobile – Android
- Mobile – iPhone
- Mobile – iPad
SUPPORT
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live Rep)
- Chat
TRAINING
- Live Online
- Webinars
- Documentation
- Videos
CONTACT DETAILS
- Computer Systems International
- Located in United States
- Founded in 1990
- http://www.computersystemsint.com
CSI Platform Pricing
CSI Platform Features
- Point of Sale (POS)
- Email Marketing
- Customer Accounts
- Barcode/Label Management
- Employee Management
CSI Platform Reviews
Showing 5 of 17 reviews
Overall
Ease of Use
Customer Service
4.4
4.3
4.4
Pros
- “Counter sales are vastly improved over a non-computerized system. The wide variety of reports available to management is impressive.”
- “The ease of using the features it has is amazing. I have seen before lots of laundry pos system this has all you need.”
- “Customer account managing. The help interaction with CSI staff, always resolving any issue in a promptly.”
pendar p.
Montessori School Teacher
Montessori School Teacher
Retail, 11-50 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
5.0
5.0
5.0
5.0
5.0
Reviewer Source
Source: Software for Drycleaners
October 6, 2018
“Best Drycleaning POS in the market”
Overall: Integrated credit card system, Automated SMS notification, barcoded garment tracking , customized Pickup Delivery App, and driver mobile tablet were among the most important features that used the mot within our organization.
Pros: The most user freindly POS in the market. It uses the latest technology. Used the cloud based version for 2 years at Ashford Drycleaner. I found it very reliable, fast, and stable platform. The support team was extremly great.
Cons: There are no issues with the software that I could elaborate on.
By Computer Systems International on October 12, 2018
Thank you Pendar for your great feedback.
Gaogakwe M.
Director
Apparel & Fashion, 11-50 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
4.0
4.0
2.0
4.0
3.0
Reviewer Source
Source: Software for Drycleaners
July 10, 2019
“CSI in Africa”
Pros: The ease of use and the many functions available
Cons: The support in Africa. We work on different timezones and the support has not been satisfactory. Firstly, I have tried calling the 24hrs line and the few times I have tried it has rung unanswered. I then resorted to emails which the team does not respond to. I have an issue of trying to setup a loyalty program where customers can earn points which they can use as tender to pay for their laundry and its been about a year without any success. I am also trying to use the sms notification and all they can tell me is that it is not supported in my region. Why not use APIs with an bulksms service provider an they tell me that will not work.
By Computer Systems International on July 16, 2019
Thank you for your feedback. Customer purchased the software from local re-seller in South Africa. Unfortunately we can’t support SMS in that region due to restriction by our SMS service provider. Customer must contact CSI local re-seller for any support to avoid timezone difference .
AMY L.
Ops Management
Computer Software, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Features
3.0
3.0
3.0
Reviewer Source
Source: Software for Drycleaners
December 5, 2019
“searching for the right document”
Overall: I use it for work to bring up documents, etc. for compliance…not sure if there’s timing for how long you read or listen to recordings before it lets you sign off…as i’m sure others are skirting the system…
Pros: as you start to type, it brings up all the possibilities (but only if you have the right field started)
Cons: seems like more clicks than what you would expect to open a document. Likewise, if you go in the wrong field, it doesn’t give you a hint that you needed to use a different one… Also, i hate when you download the doc, it doesn’t have the title but some odd letters/numbers
By Computer Systems International on December 21, 2019
We appreciate when our customers take time to review us, but it seems that this customer has the wrong company as we don’t have any record of you ever having visited us. Maybe you have us confused with another company? If it was definitely us then we’d love the opportunity to make things right. If not please remove your review. All our documents and manuals are available online with proper search feature. https://support.cleantie.com//hc/en-us/categories/360001555792-TMS-Help-Articles
Verified Reviewer
Retail, 1-10 employees
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
5.0
5.0
5.0
5.0
5.0
Reviewer Source
Source: Software for Drycleaners
October 1, 2018
“Great Software”
Overall: Great customer support from customer representatives.
Pros: Great software, very easy to use and outstanding reports to generate to monitor many aspects of your business.
Cons: CSI took so much time to design and release the new web browser based platform
By Computer Systems International on October 9, 2018
Thanks for your feedback. Cleantie Cloud Based POS is the latest product from Computer Systems Int¿l (CSI). Since the software is re-designed and re-built from the ground up, it is taking longer than expected to make sure the software meets our high quality standard. Cleantie is modernizing today¿s business systems offering a wide range of business advantages over CSI traditional desktop Application. Cleantie POS is fast, intuitive and designed for modern business. It¿s easy for your staff to use and works across PC, Tablet, or Smart phone with popular hardware. Cleantie¿s best-in-class product and tracking system with powerful reporting insights help you make smarter, more profitable decisions, whether you have one store or hundred stores. Cleantie offers the best and the latest technology for your business to empower your customers.
Abdul B.
Technology Manager
Hospital & Health Care, 201-500 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
4.0
4.0
4.0
4.0
4.0
Reviewer Source
Source: Software for Drycleaners
October 2, 2018
“Its a Nice Software”
Overall: It is Good
Pros: It is stable and had no issues except for license when it is going to expire we keep on getting alerts.
Cons: The systems gives alert for the license expiry.
By Computer Systems International on October 9, 2018
Thanks Abdul, the renewal process is integrated to our support plan, it helps us to keep in touch with customers to make sure the software is up to date and backup is running properly. CSI has been working hard in the background to deliver a state of the art Web-based version of TMS software re-designed and re-built from the ground up called Cleantie. Cleantie is modernizing today¿s business systems offering a wide range of business advantages over CSI traditional desktop Application. Cleantie POS is fast, intuitive and designed for modern business. It¿s easy for your staff to use and works across PC, Tablet, or Smart phone with popular hardware. Cleantie¿s best-in-class product and tracking system with powerful reporting insights help you make smarter, more profitable decisions, whether you have one store or hundred stores. Cleantie offers the best and the latest technology for your business to empower your customers.