CleanCloud
by CleanCloud
Price
Pricing starts from:
$50.00 /month
Pricing Model: Other
- Yes, has a free trial
- No free version
Reviews
Ease of Use
Customer Service
Value for Money
4.7
4.6
4.6
Top Features
Customer Accounts
Email Marketing
Employee Management
Point of Sale (POS)
4.7
3.8
3.8
4.8
Price
Pricing starts from:
$50.00 /month
Pricing Model: Other
- Yes, has a free trial
- No free version
Reviews
Ease of Use
Customer Service
Value for Money
4.7
4.6
4.6
Top Features
Customer Accounts
Email Marketing
Employee Management
Point of Sale (POS)
4.7
3.8
3.8
4.8
What is CleanCloud?
The all-in-one POS software for dry cleaners and laundry services, that works with any computer, tablet or smartphone. CleanCloud is fast, easy to use and raises the productivity of your stores. CleanCloud also provides iOS and Android apps allowing you to offer a pickup and delivery service and grow your business. Special features include all printer support, multi-store management, assembly, automatic invoicing, Email/SMS notifications, staff tracking, route planning, free updates and more
Best For
Dry Cleaners, Laundry Services and Laundromats Worldwide
CleanCloud Video and Images
Deployment & Support
DEPLOYMENT
- Cloud, SaaS, Web-Based
- Desktop – Mac
- Desktop – Windows
- Desktop – Linux
- Desktop – Chromebook
- Mobile – Android
- Mobile – iPhone
- Mobile – iPad
SUPPORT
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live Rep)
- Chat
TRAINING
- In Person
- Live Online
- Webinars
- Documentation
- Videos
CONTACT DETAILS
- CleanCloud
- Located in United States
- Founded in 2014
- http://cleancloudapp.com/
CleanCloud Pricing
CleanCloud Features
- Barcode/Label Management
- Customer Accounts
- Email Marketing
- Employee Management
- Point of Sale (POS)
CleanCloud Reviews
Showing 5 of 50 reviews
Overall
Ease of Use
Customer Service
4.7
4.7
4.6
Pros
- “This platform I great for someone that does laundry or has a laundromat business it will help with every detail needed to keep track of you income and you clientele.”
- “Excellent product and great company to work with.”
- “Working with Clean Cloud has been the best experience when it comes to cloud software for the laundry business.”
Cons
- “Lack of functionality and bad costuner service.”
- “Why pay monthly royalties that you’ve worked hard for, when you can pay a flat rate fee.”
- “I was nervous about using a Company in England.”
- “There are some things that are less-than-intuitive about the software, such as how to delete an order, and some features can be a bit hard to find.”
Tony T.
President
President
Consumer Services, 1-10 employees
Used the software for: 6-12 months
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
5.0
5.0
4.0
5.0
5.0
Reviewer Source
Source: Software for Drycleaners
May 11, 2019
“Clean Cloud App is the best for the money and value.”
Overall: Overall CleanCloud is a great partner to work with in terms of responsiveness, and willingness to do some limited back end customizing at no charge and getting it done quickly via trouble tickets/inquiries.
Pros: This software is so robust in features for the value you get vs monthly cost it really cannot be beat. The integration options are outstanding, API availability, customization options, ease of customization, and choices to be able to adapt to our business model. Not to mention the business accounts feature which has been fantastic for our business. Highly recommend this to any laundry or dry cleaning service.
Cons: The support is only available through trouble tickets. When updates and new features are added there is no communication as to what has been done. We often find new features accidentally. Initial setup does take some technical knowledge and confidence. Especially on the hardware setup. A pure novice or someone not tech confident may find initial setup frustrating.
By CleanCloud on August 2, 2019
Hi Tony, thanks for your review! Our customer success managers and our support team are able through email or call now. Each new customer is also getting an onboarding session to go over the different features of the platform and start setting up their account as well as ongoing support.
Larry T.
CEO
Retail, 11-50 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
5.0
5.0
5.0
5.0
5.0
Reviewer Source
Source: Software for Drycleaners
January 5, 2022
“CleanCloud is the way to go!”
Overall: I’ve been very happy with all the Cleancloud personal and there customer support team is awesome.
Pros: Cleancloud is the third POS I’ve integrated since the year 1996. My first POS was purchased and converted to franchise use only. The second did not fulfill half of their promises so I went to the Clean Show to check out who was available. Cleancloud was already integrated with my assisted assembly and their pricing was substantially lower that the main players. The Customer App , Driver App and Customer Portal were all functions that I was looking for to up my customer experience. Those features along with heat seal labels, assisted assembly, access from any computer or cell phone and a very user friendly interface made the choice easy for me.
Cons: CleanCloud has been around for 7 or 8 years mainly in Europe, Africa and Asia but North America was a new market for them when I signed up. While the original setup was not difficult, there was alot to consider and cover when setting up a new POS. At that time, their manual, training videos, and onboarding was a little weak, but since then they set up the CleanCloud University for set-up and employee training.
Alternatives Considered: SMRT Systems
Reasons for Choosing CleanCloud: Assisted Assembly integration and cost
Switched From: CSI Platform
Reasons for Switching to CleanCloud: Product development was always promised and never delivered.
lalita a.
Owner
Retail, 51-200 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
3.0
3.0
2.0
2.0
3.0
Reviewer Source
Source: Software for Drycleaners
September 30, 2020
“Cleancloud”
Overall: Overall it’s good I wish that we had a direct contact USA time to speak to some and get issues sorted and a little bit more trainung
Pros: Its mobile and you can log in from anywhere
Cons: You have no phone contact we have to email n some times u need assistance asap but u have to wait for email or someone to contact you back
Reasons for Choosing CleanCloud: Because of it mobile access
Switched From: Liberty
Reasons for Switching to CleanCloud: Its mobile you can add n changes things mobile I also with the end of month was selectable with out the graph fir email purposes ur to send anyone ur sales
Sabrina M.
Manager
Retail, 1-10 employees
Used the software for: 2+ years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
4.0
4.0
5.0
3.0
5.0
Reviewer Source
Source: Software for Drycleaners
September 25, 2022
“Pros/Cons of cleancloud”
Pros: The facility to text customers when product is ready.
Cons: Split payment of card and cash is not recorded correctly as it only recognises one type of payment – cash OR card.
Reasons for Switching to CleanCloud: more features eg driver app, texting facility
Wajahat B.
Owner
Consumer Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
5.0
5.0
4.0
5.0
4.0
Reviewer Source
Source: Software for Drycleaners
October 8, 2020
“All in one, Easy to use dry cleaners software”
Overall: The team behind this software obviously cares about the product they are delivering. Anytime I had an issue, it seemed like a dedicated team of coders would tweak my system to make it work for me. It’s fast, modern, and has helped me make new customers and retain them. Well worth the purchase.
Pros: All the integration with Marketing, Text notifications, plant mode, accounting, etc is so useful and really makes this the only software that was worth the price. The fact that I can use my iPhone as the entire POS is amazing, just log into CleanCloud from any browser and you’re ready for business. Also, I got to keep all my hardware, these guys made their software work for me, NO other company did that for me.
Cons: There really aren’t many things that stood out as unlikeable aside from the price. I would love to pay less for this product but I cannot say that i am not getting my worth from it. It is not a US based company, but they have dedicated staff to help you with all issues via email, although calling would be easier sometimes, but I rarely have issues to begin with once I completed set up.
Alternatives Considered: SmartManager System and DryClean PRO
Reasons for Choosing CleanCloud: Ease of use, pricing, integrated systems that were perfectly tailored for my needs.
Switched From: CSI Platform
Reasons for Switching to CleanCloud: Horrendous customer service, Computer systems international will go out if their way to rip you off and purposefully provide you with low quality/old hardware to make you dependent on them to fix all the issues that come with that. They don’t answer phone calls, and seems to be a 1 or 2 man show, meaning the entire company is really just a couple of guys in their garage. Credit card integration was nearly non existent. Insane pricing with hidden fees all the time.