GetSwift

by GetSwift

About
Pricing
Features
Reviews
About
Pricing
Features
Reviews

Price

Pricing starts from:

$0.29

Pricing Model: Flat Rate
  • Yes, has a free trial
  • Yes, has a free version

Reviews

Ease of Use

Customer Service

Value for Money

3.8

3.3

3.8

Likelihood to Recommend 40%

Top Features

Barcoding/RFID

Fleet Management

Order Management

Transportation Management

Price

Pricing starts from:

$0.29 /month

Pricing Model: Flat Rate
  • Yes, has a free trial
  • Yes, has a free version

Reviews

Ease of Use

Customer Service

Value for Money

3.8

3.3

3.8

Likelihood to Recommend 100%

Top Features

Barcoding/RFID

Fleet Management

Order Management

Transportation Management

What is GetSwift?

GetSwift is a simple software that streamlines your whole delivery business, enabling you to track drivers, alerts customers with live tracking in your company branding as well as collect rich business intelligence to help you keep improving and growing your delivery operation.

Best For

logistics, transport, delivery, courier, messenger, long haul, trucking, restaurant delivery, food delivery, auto-parts delivery, auto-parts, cannabis delivery, food & beverage distribution,

GetSwift Video and Images

Deployment & Support

DEPLOYMENT
  • Cloud, SaaS, Web-Based
  • Mobile – Android
  • Mobile – iPhone
  • Mobile – iPad
SUPPORT
  • Email/Help Desk
  • Knowledge Base
  • Phone Support
TRAINING
  • In Person
  • Live Online
  • Webinars
  • Documentation
CONTACT DETAILS

GetSwift Pricing

Starting From:

$0.29
Pricing Model: Flat Rate
  • Yes, has free trial
  • Yes, has free version
PRICING DETAILS (Provided by Vendor):
GetSwift pricing is per delivery, with volume discounts.

SEE ALL PRICING

GetSwift Features

  • Barcoding/RFID
  • Fleet Management
  • Order Management
  • Transportation Management

GetSwift Reviews

Showing 5 of 15 reviews

Overall

Ease of Use

Customer Service

3.6

3.8

3.3

Pros

  • “Its great but some key functions like bar code scanner and item inventory would take away another platform I use and rather just use GS platform for all delivery needs.”
  • “The ease of updating customers the status of their shipments.”

Cons

  • “Tech is basic and has a lot of bugs that hides the delivery fee, date and time and there’s lack in it. The most frustrating about it is how the support team were unsure about the platform itself.”
  • “I no longer have to find the driver and find out what happened to the signed packing slip, which is time consuming.”
  • “I stopped using their services at the end of September and I forgot to cancel the direct debit which was set up to automatically recharge my account as a wallet. They charged my account in October.”
  • “Poor notifications, doesn’t work on Android 8, constantly signs me off link and disconnects from the serve, I also cannot view past orders unless I’m online.”
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Kim C.
Assistant Vice President, Onboarding and Operations
Information Technology and Services, 11-50 employees
Used the software for: Less than 6 months

Overall Rating

Ease of Use

Customer Service

Features

Value for Money

5.0

5.0

5.0

5.0

5.0

Reviewer Source
Source: Software for Drycleaners
October 4, 2017

Max C.
Customer Specialist
Logistics and Supply Chain, 11-50 employees
Used the software for: 6-12 months

Overall Rating

Ease of Use

Customer Service

Features

Value for Money

4.0

3.0

4.0

4.0

3.0

Likelihood to Recommend 60%

Reviewer Source
Source: Software for Drycleaners
January 25, 2019

“Fleet management/logistics”
Overall: It was an easy and potentially temporary solution for when our telenav track service was suddenly discontinued. I foresee us looking for a similar product eventually that meets more of our needs.

Pros: No subscription required and can all be conducted via smartphone, no hardwire equipment in vehicles required.

Cons: No breadcrumb trail, no mph monitor, difficult to re-arrange the order of stops and pickups. My staff has had a little bit of a difficult term entering templates so they can display somewhat confusing on our drivers phones. We’re a packaging and food service supplier that delivers to our customers via box trucks, tractor trailers, and sprinter Van’s so we’re not necessarily your target market. Also would be nice to have a monthly payment structure. Our drivers are all employees making pickups and deliveries and not always to customers. They are onsite for vendors and making multiple stops at our facility, it seems odd to pay for them to be scheduled to pickup product or bringing product back to our warehouse. Hopefully you can release a similar service but more focused on our type of business model. I would be eager to keep doing business with you in long term if that was the case. It would be nice to have a flat monthly fee per driver login.
Gerry C.
Owner
Transportation/Trucking/Railroad, 1-10 employees
Used the software for: 6-12 months

Overall Rating

Ease of Use

Customer Service

Features

Value for Money

3.0

3.0

3.0

3.0

4.0

Likelihood to Recommend 70%

Reviewer Source
Source: Software for Drycleaners
August 21, 2019

“GetSwift Review”
Overall: The ease of updating customers the status of their shipments.

Pros: I like how the software notifies the customers the statuses of their shipment.

Cons: I like least that you’re only able to add one email address into jobs and there isn’t a multi-stop function. Also, the maps for tracking a shipment doesn’t update quickly enough, which delays the ETA compared to the actual time.

Alternatives Considered: ABC Fitness Solutions

Reasons for Choosing GetSwift: Cost

Vendor Response
By GetSwift on August 22, 2019
Gerry, we appreciate you taking the time to leave us a review. We are always looking for ways to improve the software and suggestions like yours make a big difference.
Courtney W.
President & Founder
Hospitality, 1-10 employees
Used the software for: 2+ years

Overall Rating

Ease of Use

Customer Service

Features

Value for Money

5.0

5.0

5.0

5.0

5.0

Likelihood to Recommend 100%

Reviewer Source
Source: Software for Drycleaners
August 27, 2019

“GetSwift is amazing!”
Pros: GetSwift helps us navigate all the logistics of our business on a daily basis. We love that we can send our team personalized details about every customer we serve!

Cons: I would love to be able to customize the questions that are sent to clients after each delivery.

Reasons for Switching to GetSwift: Google Calendar was not a good way to navigate complex logistics.

Vendor Response
By GetSwift on August 30, 2019
Thank you so much for the great review, Courtney. We appreciate you taking the time to do so and also sharing your suggestions for improvement.
Jeff v.
Logistics Co-ordinator
Fishery, 11-50 employees
Used the software for: 1-2 years

Overall Rating

Ease of Use

Customer Service

Features

Value for Money

5.0

5.0

3.0

3.0

5.0

Likelihood to Recommend 80%

Reviewer Source
Source: Software for Drycleaners
July 25, 2019

“Adding a Asset Manager (Item stoarge) + (bar code Scanner)”
Overall: Its great but some key functions like bar code scanner and item inventory would take away another platform I use and rather just use GS platform for all delivery needs

Pros: Love the software guys great work! It would be amazing if you could integrate a bar code scanner and an Item inventory section. For most drops that we use there’s a asset item hand over. Would be amazing to track those through GetSwift instead of a separate system

Cons: Built in Asset Manager type of item capture, bar code scanner

Reasons for Choosing GetSwift: Good service, great programming

Vendor Response
By GetSwift on August 10, 2019
Hi Jeff. We appreciate the review and especially the feedback as we are always looking to improve our software.

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