SmartManager System
by Global Business Systems
Price
- No free trial
- Yes, has a free version
Reviews
Ease of Use
Customer Service
Value for Money
4.3
4.3
5.0
Top Features
Customer Accounts
Employee Management
5.0
5.0
Price
Not provided by vendor
- No free trial
- Yes, has a free version
Reviews
Ease of Use
Customer Service
Value for Money
4.3
4.3
5.0
Top Features
Customer Accounts
Employee Management
5.0
5.0
What is SmartManager System?
We already have thousands of customers through the country, but we are looking to add to our base. We have been actively involved in the dry cleaning industry for over 20 years by building our feature rich Point-of-Sale, also known as the Smart System. We also have our barcoded conveyor system, and automated assembly systems available, which merges software and hardware.
Best For
SmartManager System Video
Deployment & Support
DEPLOYMENT
- Desktop – Windows
SUPPORT
- Chat
TRAINING
- In Person
- Live Online
- Documentation
CONTACT DETAILS
- Global Business Systems
- Located in United States
SmartManager System Pricing
Starting From:
- No free trial
- Yes, has a free version
SmartManager System Features
- Customer Accounts
- Employee Management
SmartManager System Reviews
Showing all 6 reviews
Overall
Ease of Use
Customer Service
4.3
4.7
4.3
Pros
- “It is very easy to teach new employees and also very easy to navigate through the system. It is decently priced system without breaking your bank.”
- The ease of use, speed, and straight forward menus make this a perfect software for our team. You don’t need to be computer savy to be proficient in using this effectively. The menus are well laid out and located in an easy to find manner. We can quickly train new members in less than 30 mins.
- Full of features! Gear to full automation! Tech support knows what they are talking about and they have been a great help every time I called!
Cons
- “No cons, really a great software solution!”
- “Nothing I can think of, but, the culprit is not the software, but, as the system uses Windows Updates, anytime there is a Windows Update, the Invoice Printer goes crazy. The simple remedy is to delete the Invoice Printer from the Active Printers Menu and restart the system and it will automatically install the printer. So, not a major inconvenience, but, your employees need to know this. That’s all.”
- “BAD CUSTOMER SERVICE AND TECH SUPPORT”
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
5.0
5.0
5.0
5.0
5.0
Reviewer Source
Source: Software for Drycleaners
July 1, 2020
“iDryclean Versatility”
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
5.0
5.0
5.0
5.0
5.0
Reviewer Source
Source: Software for Drycleaners
July 9, 2022
“Excellent program and even better customer service!”
Overall Rating
Ease of Use
Customer Service
5.0
3.0
1.0
Reviewer Source
Source: Software for Drycleaners
January 4, 2016
“BAD CUSTOMER SERVICE AND TECH SUPPORT”
Overall: HELLO GOOD MORNING, MY NAME IS LIZETH I AM THE MANAGER OF A CLEANERS IN CA, I AM WRITING THIS REVIEW JUST TO EXPRESS HOW I AM FEELING NOW AFTER A 3 YEARS OF USING THIS GBS SMART DRY CLEANERS SYSTEM V2005 I CALLED TECH SUPPORT AND THE PERSON WHO HELPED ME SAID THAT HE IS THE MANAGER NAME AUSTIN. 01-04-2016 AT 9:30AM IN CALIFORNIA. THE ONLY THING THAT I ASKED WAS TO HELP ME CONFIGURED MY AUTOMATIC SALES REPORT TO MY EMAIL ADDRESS AND HE SAID THAT BECAUSE IT’S AFTER 1 YEAR OF USE HE CAN NOT HELP ME. HE IS BUSY WITH OTHERS ACCOUNTS AND IF THEY ARE GOING TO HELP ME THEIR COMPANY WILL CHARGE ME ONE TIME USE THEIR TECH SERVICE $ 285.00. FIRST THE PROGRAM HAS ISSUES ON THE CORRELATIVE INVOICE NUMBERS AND FOR A REASON OR OTHER 3 OR SOMETIMES 4 INVOICE NUMBERS DOES’NT APPEAR. I THINK THIS IS NOT GOOD FOR INVENTORY. PLEASE COMPANIES THAT ARE THINKING TO BUY A SYSTEM FROM GBS COMPANY THINK TWICE. FIRST ASKED FROM THE BEGINNING ABOUT THE TECH SUPPORT AND FOR HOW LONG THEY CAN HELP YOU. AND BE SURE THAT THE PROGRAM RUNS PERFECT. YOU ARE BY YOURSELF WITH THIS PRODUCT.
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
5.0
5.0
5.0
5.0
5.0
Reviewer Source
Source: Software for Drycleaners
January 4, 2018
“It increases customers confidence drastically.”
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
5.0
5.0
5.0
5.0
5.0
Reviewer Source
Source: Software for Drycleaners
March 17, 2017
“Great product and great support”
Overall Rating
Ease of Use
Customer Service
Features
Value for Money
5.0
5.0
5.0
5.0
5.0
Reviewer Source
Source: Software for Drycleaners
December 28, 2017
“Great system! It is very easy to use and perfect sales/marketing reports. “
Overall: I think Smart system has too many features that I don’t use much…. I think because of some other users in different states with different policies or something.